Frequently asked question
You get what you pay for. Our pricing is competitive and we believe in quality over cutting corners to save on costs.
What is Bidjobbers?
BidJobbers is a platform that connects clients with skilled handymen for various services, including gardening, plumbing, electrical work, and more. Our goal is to make it easy for you to find reliable professionals for any task.
How does Bidjobbers work?
Clients post jobs on the BidJobbers app, and service providers bid on these jobs. Clients can then review the bids, check profiles and reviews, and select the best service provider for their needs.
Is Bidjobbers available in my area?
Bidjobbers is available for Android & iOS users on their respective app stores. BidJobbers is expanding its services to various locations. Check the app or our website to see if we are available in your area.
What services are available on BidJobbers?
BidJobbers offers a wide range of services, including:
- Gardening & Green Spaces
- Keys & Locks
- Piping & Plumbing
- Pool & Spa
- Maintenance & Cleaning
- Wiring & Electrical
- Refrigeration & Air Conditioning
- Paint & Coating
How do I contact BidJobbers support?
If you have any questions or need assistance, you can contact our support team through the BidJobbers app or by visiting our website.
How do I post a job on BidJobbers?
Posting a job is simple! Just download the BidJobbers app, create an account, and describe the task you need done. You’ll start receiving bids from qualified handymen in no time.
How do I choose the right handyman?
You can review the bids you receive, check the profiles and reviews of the handymen, and select the one that best fits your needs and budget.
How do I leave a review for a handyman?
After the job is completed, you can leave a review for the handyman through the BidJobbers app. Your feedback helps other users make informed decisions and helps us maintain a high standard of service.
Can I schedule a job for a specific date and time?
Yes, when posting a job, you can specify the date and time you need the service. Handymen will bid on the job based on your schedule.
What if I'm not satisfied with the service?
If you’re not satisfied with the service provided, you can contact BidJobbers support through the app. We will work with you to resolve any issues and ensure your satisfaction.
How do I become a service provider on BidJobbers?
To become a service provider on BidJobbers, download the BidJobbers app, create an account, and complete your profile with your skills, experience, and availability. Once your profile is set up, you can start bidding on jobs that match your expertise.
What are the benefits of joining BidJobbers as a service provider?
Joining BidJobbers allows you to access a wide range of job opportunities, set your own rates, and build your reputation through positive reviews. You can also enjoy secure payments and flexible work schedules.
How do I bid on jobs?
After creating your profile, browse the available job listings on the BidJobbers app. When you find a job that matches your skills, submit your bid with your proposed rate and any relevant details. The client will review the bids and select the best fit for their needs.
How do I get paid for my services?
Payments are processed securely through the BidJobbers app. Once you complete a job and the client confirms their satisfaction, the payment will be released to you. You can choose from various payment methods available on the platform.
How can I improve my chances of getting hired?
To improve your chances of getting hired, ensure your profile is complete and showcases your skills and experience. Respond promptly to job postings, provide competitive bids, and maintain a high standard of work to receive positive reviews from clients.
Is there a fee to use BidJobbers?
Creating an account and posting a job on BidJobbers is free. You only pay for the services you hire through the platform.
How are payments handled?
Payments are securely processed through the BidJobbers app. You can choose from various payment methods, and the funds are only released to the handyman once the job is completed to your satisfaction.
Can I get a refund if I'm not satisfied with the service?
If you’re not satisfied with the service provided, you can contact BidJobbers support through the app. We will work with you to resolve any issues and, if necessary, process a refund.
Are there any hidden fees?
No, there are no hidden fees. All costs are transparent and will be clearly communicated to you before you hire a service provider.
How do I update my payment information?
Service providers can update their payment information through the BidJobbers app by going to their account settings and selecting the payment options.
Customers pay on the app by credit card via our secured stripe payment page.
How can I contact BidJobbers support?
If you have any questions or need assistance, you can contact our support team through the BidJobbers app or by visiting our website.
What should I do if I encounter a technical issue with the app?
If you encounter any technical issues with the app, you can report the problem through the app’s support section or contact our support team for assistance at support@bidjobbers.sx.
How do I reset my password?
If you need to reset your password, go to the login page on the BidJobbers app and select « Forgot Password. » Follow the instructions to reset your password.
How do I update my profile information?
You can update your profile information through the BidJobbers app by going to your account settings and making the necessary changes.
Is my personal information secure on BidJobbers?
Yes, your personal information is secure on BidJobbers. We use advanced security measures to protect your data and ensure your privacy.